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VP / AVP, Digital Payments Platform, Implementation, Consumer Banking Group - (WD27219)

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.Responsibilities Project manage as a single point of pre/post implementation support for all internal and external technical needs Support development/integration/certification and first level trouble shooting:Serve as the key contact point for merchant during their integration with DBS systems. Payment Gateway providers across different verticals and technical platforms Pre/Post sales technical SME Assisting the Sales and Relationship team to propose technical solutions with potential merchants to align and determine technical requirements and ensuring that all necessary information is collected prior to the integration Work with merchants to optimize payments with DBS suite of payment/collections services with key focus on unified commerce platform (combine instore and online payments to help merchant create a single view for payment reconciliation) and digitalise the merchant onboarding journey and services.Successfully manage all technical implementation issues arising during the implementation stage Project Management Work closely with merchant, internal and external stakeholders to provide a high quality project delivery Project manage by having a full and effective control of all technical implementation activities, issues, managing customer concerns in an efficient way without affecting DBSs relationship to the merchant Responsible for all required technical integration activities (file format testing, UAT, PVT, etc) during & throughout the whole implementation stage until the service is smoothly delivered for the merchant Influence Product Development Form a key part of the feedback channel evaluating merchant need and communicating to Product team, building strong relationship internally and externally Support the sales team with RFI/RFP/tenders Requirements Good knowledge and understanding of Payment platform and solutions Able to come up with and clearly communicate very practical and pragmatic solutions to merchants Excellent Business Process and/or Project Management experience Pro-active and highly independent individual Effective communication skill Planning and organisation skill Effective problem-solving skill Time Management and Ability to work under tight timeline  Can-do attitude and strong commitment to deliver business objectives Client-centric mindset Change Agent - ability to embrace change positively and effectively Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The banks AA- and Aa1 credit ratings are among the highest in the world.
DBS is at the forefront of leveraging digital technology to shape the future of banking, and has been named “World’s Best Digital Bank” by Euromoney in 2016 and 2018. The bank has also been recognised for its leadership in the region, having been named “Asia’s Best Bank” by several publications including The Banker, Global Finance, IFR Asia and Euromoney since 2012. In addition, the bank has been named “Safest Bank in Asia” by Global Finance for nine consecutive years from 2009 to 2017.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of its 26,000 staff, representing over 40 nationalities.

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