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Job Location | Singapore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Computer / Information Technology (Software) |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Job DetailsThe Sourcing Category Manager, Messaging & Telecom Services is an individual contributor who is responsible for managing the overall business-to-business relationships between Salesforce and the supplier base through day-to-day interactions, metrics management, competitive bid/award/contracting, and supplier business reviews, while achieving cost-effective procurement decisions for the company. This individual will also contribute to the development and execution of a comprehensive global sourcing strategy based on improving SMS relationships with aggregators and mobile network operators. This is a high-growth area with around $400M in annual spend today.Product Management:Partner with internal stakeholders to understand the technical elements and limitations of the SMS business, including understanding of downstream contractual requirements.Using this knowledge combined with market expertise, identify, select, and partner with suppliers to ensure competitive market advantage and quality service.Contribute to category plan and sourcing strategy for SMS globally, driving alignment across several different business units and stakeholders.Analytics and Data Management:Take ownership of price analytics, developing a system to maintain and update price and supplier information.Partner with internal teams to develop robust analytics around usage by country and customer, identifying the most impactful areas for potential sourcing activity.Partner with finance teams to develop business case analysis across different, proposed cost models and quantify the impacts of decisions.Supplier Management:Develop and maintain strategic partner relationships with suppliers.Ensure contract requirements and deliverables are being met through the life of the contracts.Drive continuous improvement initiatives with both internal business owners and suppliers to ensure ongoing cost reduction and service delivery.Internal Stakeholder Collaboration:Influence cross-functional organizations and ensure alignment with a single strategy across these groups.Develop strong relationships with business owners to understand their requirements and limitations and implement these into the category strategy and execution.Advise business owners on new or changed approaches to the category.Collaborate across the organization to ensure business objectives are met, including assisting with executive-level briefings as required.Position Requirements:BA/BS degree, plus 5-10 years experience in sourcing, analytics, or a related field, with a preference for experience in technology and telecom.Experience running data analytics with information from various sources and synthesizing this information into actionable outcomes.Excellent relationship management skills and a proven track record of working collaboratively with suppliers, internal business customers, and senior management.Strong attention to detail.Excellent written and verbal communication skills and strong interpersonal skills.Team player mentality. While this is an individual contributor role, collaborative team players will thrive in this fast-paced environment where the team relies on individual strengths as well as team strengths for individual and team wins.Ability and comfort to manage in a fast/ambiguous environment.
Salesforce.com is the enterprise cloud computing company. Our portfolio of Software-as-a-Service (SaaS) applications, including our award-winning customer relationship management (CRM), has revolutionized the ways that customers manage and share business information over the Internet. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment ten years ago to a company described by Barron’s as the fastest growing business software company in the world and one of the top 100 Best Companies to Work For. According to Gartner, 25% of all software will be deployed via the cloud computing model by 2011. No matter how you slice it, the future of software is cloud computing. The company has completed another stellar quarter with record revenue of $394 Million, an Increase of 25% Year-Over-Year. Our total customers have grown to 82,400. As a result of this growth we are busy and are hiring aggressively in all areas of the business.
History
Salesforce.com and our global team of employees are transforming the way companies are run and careers are made. In just 10 years, salesforce.com has grown into a $1 billion business and captured more than half of the market for software-as-a-service CRM applications. All thanks to the hard work of 3,500+ employees at our San Francisco headquarters and throughout North America, Canada, Europe, Japan, and the larger Asia-Pacific region.