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Job Location | Singapore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Computer / Information Technology (Software) |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Responsibilities:Take the technical consultant role for maintenance projects, using Microsoft SharePoint technologies.Responsible for all kinds of inquiries, requests, tickets, incidents, bugs… from clients.Work closely with clients to gather and understand the requirements.Review requirement specs and get confirmation from clientsWork with offshore development team to come up with the proposed design/solution based on the system requirements.Work with offshore development team to come up with the proposed design/solution based on the requests/inquiries/bugs/incidents reported from clients.Conduct technical discussion with clients to present proposed design, and confirm detailed technical solution for the system.Develop and test key modules especially those related to interfaces between different systems.Review source code developed by team members, and provide comments / suggestions for correction & improvement where necessary.Review software packages released from the development team, and support deployment these packages to UAT/Staging/Prod environments.Perform SIT, UATTroubleshoot and resolve issues occur during SIT, UAT, or on Production.Execute the performance test, penetration test.Execute data migration (if required) and verify.Availability 24/24 for customer support, ready to come onsite anytime required (with OT policy)Able to work alone to support with demanding and stressful customers. Able to cover multiple roles in a project as PM, TL, BA, DeveloperWork with relevant parties to close all kinds of inquiries, requests, tickets, incidents, bugs… from clientsMust have strong experiences with hands-on development but fully willing to adapt with the working nature as 90% for supports/maintenance and 10% developmentGeneral Experience:Minimum of 3+ years of overall software development experience.Microsoft SharePoint technology/development experience - 2+ years (experience with SharePoint 2010 to 2016).Soft Skills:Professional and consultative mindset with commitment for excellent customer service.Excellent interpersonal and English communication skills (both written and oral).Ability to come up with creative solutions for ambiguous problems and learn quickly.Ability to patiently explain the technology and products to customers in crisp and concise layman’s terms.
FPT Asia Pacific is a subsidiary of FPT Software group, the largest IT Services group in South East Asia.In the last 15 years, FPT Asia Pacific has been a trusted partner of over 300 businesses in Singapore (APAC Headquarter), Malaysia, Australia, Thailand, Philippines, Indonesia, Vietnam, China, Hong Kong and UAE. In Singapore, we have been recognised as top 50 IT Services & Solutions Provider by Gartner in 2021.Agility, innovation, client-centric and cost-effective operations are the backbone to our success. With the persistent effort to demonstrate our values to businesses through technologies, we have enabled and accelerated the digital transformation (DX) and IT transformation (ITX) journey of our customers. Our end-to-end services and solutions include: Consulting, Design, UI/ UX, Development & Implementation and Managed Services. With both next-gen technology services and traditional/ outsourcing services, including: Cloud, Mobility, RPA, AI/ ML, Data Analytics, Blockchain, IoT, Application Development Services, Managed Services (AMS/ IMS), Business Enterprise Application (SAP, ERP, CRM…), Legacy Migration, Testing Services, Embedded System, IC Design and more. To best serve the accelerated need of the regional market of 12 local countries, we have established an extensive network of offshore/ near-shore development centers across 5 different Asia Pacific countries with over 22,000 employeesYou can learn more about FPT Asia Pacific by visiting https://www.fpt-software.com/fpt-asia-pacific-pte-ltd/