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Senior Facilities Manager (Cleanroom, industrial)

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Senior Facilities Manager will (lead a team to) manage the day-to-day client activities for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.Senior Facilities Manager is expected to have a good knowledge in a cleanroom environment as the site is extensive with manufacturing semiconductor environment.Ensures all facilities are operated and maintained in alignment with established standards and procedure.Develops and maintains positive client relationships. Conducts client meetings on unresolved facility issues in an expeditious and professional manner. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reportsResponsible for headcount and performance metrics tracking & reporting in order to ensure all operational processes and procedures are executed in a consistent & standardized manner globally.Responsible for ensuring smooth running of facility operations such as reception, mail/post services, space management, MAC services and parkingCollaborate with cross-functional partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, Business Assurance and Business Continuity.Further develops standards and procedures as business and customer needs evolveDevelops, cultivates and owns key relationships with Landlords, Property Management companies and third party service providers and vendorsMAJOR RESPONSIBILITIESPeople Management (where applicable)Manage and coach teamDevelop and sustain a high-quality well motivated teamEnsure high staff morale, trust and work ethicsBuild and maintain an environment that supports teamwork, co-operation and performance excellence within teamMentor and enable Training & Development of team membersClient/Stakeholder ManagementProactively engage stakeholders to ensure that on site client’s expectations are metBuild and develop effective client / stakeholder relationships across multiple levels of the organisationOn-site key point of contact for Facilities in the client’s premisesProcurement & Vendor ManagementEnsure vendors are well-managed, delivering services on time and within budgetEnsure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practiceContracts ManagementPlan and manage all contracts to ensure that they are professionally delivered at the right costsEnsure expiry of contracts are well-monitored and re-procurement is initiated if neededEnsure contracts are continually assessed to deliver best value to the clientFinance ManagementActively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of EthicsEnsure financial processes are followed at all timesHealth & Safety ManagementEnsure the provision of a safe working environmentEnsure compliance with statutory regulations on fire, health and safety standardsSite Operations ManagementRecommend continuous quality improvement practices and implement Industry Best Practice operationsImplement building procedures and performance measures and ensure they are maintained at all timesEnsure all Critical Environment (CEM) requirements are metReview existing operations regularly to reduce costs and improve operational standards24/7 emergency call support and site attendance is requiredRisk ManagementEnsure a property risk management program including audits is implemented and maintainedEnsure disaster recovering and business continuity plans are implemented and maintainedEnsure escalation procedures and incident reporting procedures are implemented and in placeAssist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conductIdeal ExperienceMin. Bachelor’s degree in facilities management, building, business or other related field &/or 3-5 years experience in facilities, property management, hospitality or related fieldHas experience working in <client industry> environmentKnowledge of local occupational health and safety requirementsKnowledge of critical facilitiesKnowledge of vendor management for specialized servicesHas an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)Proven capacity to understand and interpret commercial contractsStrong budget management and financial analysis skillsCritical Competencies for SuccessClient Focus & Relationship ManagementDemonstrates proactive & professional approach to customer service and stakeholder engagementAbility to interact with a wide range of client staff, including senior levelsAbility to manage conflict and balance between client and firm requirementsHas a customer service oriented attitudeTeam Leadership (where applicable)Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levelsProject Management & Organizational SkillsExcellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basisProblem Solving & Strategic ThinkingCapacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutionsOther Personal CharacteristicsStrong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language), also an active listenerPassion for quality – has an eye for detail to make sure the best delivery of servicesSelf-motivated; confident & energeticAbility to effectively deal with stressful situationsFlexible – able to adapt to rapidly changing situationsStrongly goal-oriented – able to focus on meeting all performance targetsIs a team player – able to cooperate and work well with others to meet targetsProven ability to initiate and follow through with improvement initiativesExhibits honesty & trustworthinessOpen to new ideas & willing to challenge status quoAchieve Key Performance Indicators and Service Level Agreement targets-

About Company

About JLLWe’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.  Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locallyCreating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. 

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