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Senior Executive / Executive, Customer Relations

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryGovernment / Defence
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels.You are required to provide good support in managing daily operations and implementation of service initiatives.Requirements:Diploma in any disciplinesAt least 2 year of working experience, preferably in customer service/Call Centre environmentProficient in Microsoft Office, especially Words, Excel and PowerPointGood interpersonal skills, verbal and written communication skillsAble to work in a team as well as independently and thrive in a fast-paced work environment

About Company

The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport that plans, builds and maintains Singapore’s land transport infrastructure and systems. We are at the forefront of construction and engineering, and employ state-of-the-art technology and methods in pursuing land transport solutions.
Our objective is to deliver a land transport network that is integrated, efficient, cost-effective and sustainable to meet the nations needs. We manage the construction of new Rapid Transit System (RTS) projects, as well as upgrading of existing rail lines. Besides RTS projects, we also enhance the road network and provide motorist with a greater choice of travel routes by carrying out projects to widen, upgrade and build new roads. In addition, we manage and maintain road structures and facilities so that they are operational at all times. Besides land transport infrastructural development, LTA also covers regulatory and maintenance functions and you can look forward to a good range of exposure and opportunities within LTA.

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