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Lead Engineer (Microsoft Infrastructure Services) (497146)

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Hospitality
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

JOB SCOPEThe Lead Engineer of System Operation is responsible for supporting the well running of enterprise systems for the entire property.This role requires an experienced Lead Engineer with in-depth enterprise system technical expertise to operate the company’s infrastructure services. This role must also possess the ability to communicate and collaborate with various IT teams such as project managers, management, and business leaders.Reporting to the Senior Systems Manager, this role will be to support all aspects of the platform operation services & ensure highest level of infrastructure availability for on-premise & cloud systems.Identify top architecture solutions to successfully meet the strategic needs of the company.To lead & manage support for all cloud services (Azure, GCP, Akamai) and infra services – Directory Services, M365 Exchange, Share Point Online, Intune, Azure VM, MS Teams, OneDrive, AD Federated Services, AD Connect).Act as a Subject Matter Expert to the organization for cloud end-to-end architecture, including Microsoft Azure and future providers, networking, provisioning, and management.Work closely with other counterpart – Corporate Architecture team, IT Delivery team on system engineering, configuration, deployment, and project rollout.Develop well informed systems strategy, roadmaps, migration and adoption plan in addition to high-level and low-level design and design documentation.Provide support and technical governance, expertise related to system architectures, deployment, and operations.Collaborate and work with the various stakeholders to develop technical solutions, plans and configuration for system infrastructure as per the business need.Identify and implement infrastructure service improvements on operational monitors to measure system performance and capacity metrics.Support multiple projects throughout the project lifecycles, manage conflicting priorities, deliverables, and schedules.Foster a highly effective teamwork environment where accountability, clear effective communication, and a high level of customer service is demonstrated.Prepare system metrics reports and ensure optimal performance and keeping operation records efficiently for audit and operation analysis.Possess a high-level understanding of key system security design concepts & good working knowledge of IT policies, SOP, procedures, audit and statutory requirements.Identify any comprehensive risks and come up with a risk-mitigation-mapping matrix to avoid them. Work in coordination with the technology security and risk departments.Establish and maintain all system operation processes through standardization, continuous service improvement.Identify potential security risks and issues that may affect all enterprise systems on premise/cloud.Ensure timely update, maintenance of infrastructure documentation including system recovery and DR documentation.Tracking on the renewal of infra related services/applications, professional services and maintenance agreements needed to support system operation.Work closely with Support vendor to support all IT Systems and infrastructure according to the contractual requirement.Support 24x7 hours business operation, after office hours on-call support is required.JOB REQUIREMENTSBachelor’s degree in Computer Science/MIS or equivalent experience.More than 8 years experiences in directly supporting enterprise systems operations such as compute/storage/backup technologies.Demonstrated advance technical skills in supporting enterprise systems operation, current and emerging technologies, and collaboration skills to work with diversified work groups.In-depth system technical skills across multiple disciplines – x86 Platforms, physical and virtual Systems, Windows, Unix/Linux, VMware, SCCM, Backup, High Availability System and DRExcellent knowledge of cloud computing technologies and current cloud computing trends,Hands on experiences in designing, developing, and deploying solution in cloud platform, on premise and hybrid environments.Microsoft Azure or VMware certification would be advantageous.Knowledge of ITSM/ITIL Best Practices.Strong troubleshooting and root cause analysis abilitiesSound knowledge in cloud computing, Platform as a Service, Infrastructure as a Service & Serverless architecture.Excellent verbal and written communication, and technical documentation, reporting skill, ability to communicate to non-technical stake holders.Project Management skills and in-depth knowledge of IT security best practices.Operational and Customer service focus.Ability to manage and prioritize own workload - good planning, organizational, and time management skills.Demonstrated ability to be a team player as well as an independent performer.

About Company

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.
The destination offers a luxury hotel, state-of-the art convention and exhibition facilities, theaters, world-class entertainment and the best shopping and dining in the region. The three hotel towers are crowned by the Sands SkyPark® on the 57th story. 
Product & Services
Conveniently located in the heart of the Central Business District and 20 minutes from Changi Airport.
• Hotel: The Marina Bay Sands hotel has three 55-story towers with 2,561 luxury rooms and suites. The three towers are capped by the Sands SkyPark, which offers 360-degree views of Singapore’s skyline. It is home to restaurants, lush gardens, an infinity edged swimming pool and the world’s largest public cantilever housing an observation deck.
• Expo and Conventions: The Sands Expo and Convention Center has 1.3 million square feet of flexible convention and exhibition space. It can host over 45,000 delegates, 2,000 exhibition booths and 250 meeting rooms. It features Southeast Asia’s biggest ballroom, which can accommodate 6,600 people for a banquet, and up to 11,000 for an auditorium-style lecture.
• Shopping: The Shoppes at Marina Bay Sands has 800,000 square feet of retail and dining space. Luxury retailers include Bally, Cartier, CHANEL, Ferragamo, Franck Muller, Gucci, Hermès, Hublot, Hugo Boss, Louis Vuitton, Miu Miu, Omega, Patek Philippe, Prada, Tiffany & Co. and Yves Saint Laurent. New brands include Anne Fontaine, Henry Cotton’s, Leviev, Marisfrolg, Moiselle, Rabeanco, Stefano Ricci, and Wolford.
• Restaurants: Dining at Marina Bay Sands is a gourmet experience with over 50 dining choices. These include celebrity-chef restaurants helmed by Mario Batali, (New York), Daniel Boulud (New York), Wolfgang Puck (Los Angeles), Guy Savoy (Paris), Tetsuya Wakuda (Sydney) and Justin Quek (Singapore). Marina Bay Sands features signature restaurants, modern bistros and a premium food court.
• Entertainment: Marina Bay Sands energizes the entertainment and nightlife scene in Singapore with nightclubs, world-class entertainment, a museum and a casino. The museum, which has a lotus-inspired design, will feature blockbuster exhibitions from around the world. Two state-of-the-art theaters will open with a total of about 4,000 seats. The Broadway hit The Lion King will debut in Sands Theater, with Le Theater presenting shorter-run shows such as concerts, award ceremonies and gala events. The outdoor event plaza along the promenade next to Marina Bay will host audiences for watching events on the bay or on the plaza. 

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