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#ICG Technology Risk and Control Senior Manager | Vice President --- [ID21332834]#Immediate#'

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:Issue and CAP Management: perform QA reviews of ICG Tech-owned Issues and CAPs to meet policy requirements, communicate results, recommend improvements, and track quality issues through closureControl Assessments: responsible for the review and challenge of completed control assessments and reporting of results to first line Tech Control ManagementRisk Assessments: conduct independent challenge of risk assessment results, communicate results, recommend improvements and potential topics for additional proactive reviewOperational Risk Events (such as losses): ensure the capture and reporting of events meets policy requirements for completeness, accuracy, and timeliness, and assist and/or perform quarterly attestationsSystem Outages: perform analysis and thematic reviews to determine trends and drivers for outages as they relate back to the control framework, and lead working sessions to formulate recommendations and track actions to address top themesProactively analyze large data sets to identify key themes and risks to support R&C activities and drive key initiativesDevelop actions or, as appropriate, projects to apply lessons learned across a product, business, segment, country or region.Evaluate control issues and ensure adequacy of Event Root Cause Analysis and corrective action plansWork with first, second, and third line functions in the implementation, monitoring, and reporting of risk remediation programs and processes and to establish and/or improve engagement and interaction modelsOperational StandardsIdentify efficiency opportunities and use LEAN framework to re-engineer processesAssist in the development of and facilitate forums and channels for sharing the output from various R&C risk identification and remediation programs across R&C areas and ICG Technology lines of business and regionsEstablish and maintain central repository for procedures and guidelines using standard templatesGovernance & OversightDevelop deep understanding of of Citi’s Operational Risk Management (ORM) policies and frameworkEnsure ICG Technology R&C teams deliver on all requirements under the ORM policy and standardsProvide guidance to first line partners on ORM requirementsRepresent ICG Technology R&C at senior partner and governance forumsEscalate operational risk events as appropriateDevelop strong relationships with in-business first and second line stakeholdersProject ManagementReview ICG Tech R&C-owned portfolio of projects (small and large) related to implementing and/or improving elements of the risk management programs across ICG Technology lines of business and regionsEnsure key risks are identified, and issues are mitigated and resolvedQualifications:Bachelor’s Degree preferred10 years professional experience, 4 of which is relevant with Technology Risk Management framework (such as first line Technology Control Officer, second line Operational Risk Management policy governance, or third line Systems Auditor, Technology Examination)Experience executing a Technology function such as Development or Support preferredStrong analytical capabilities to process and translate large data sets into a concise story for multiple stakeholders at different levels of the organizationSuperior communication, facilitation, and consensus-building skillsOrganizational awareness with ability to influence stakeholders to achieve resultsStrong problem-solving skills; comfortable tackling complex problemsSuperior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented environmentSkills Category:Attention to detail is paramountFluent in English (written and verbal)Ability to translate technical writing into laymen’s termsQuality AssuranceRisk Assessment & ManagementData Analysis SkillsStrong Excel and Power Point skills (for different capacities: analytical reviews, project Management, senior management reporting)Exceptional Written and Verbal CommunicationInterpersonal SkillsOrganizational IntelligenceCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ( Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

About Company

Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here.
Mission: Citis mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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