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Job Location | Singapore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Human Resources Management / Consulting |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Job DetailsBasic up to S$4,500 + Allowance (salary will commensurate according to experience & qualifications)5 Day Work / Off on one weekday & one weekendShift Hours / 7am-4pm / 4pm-1amCandidates with relevant experience with positive attitude will be an added bonusCareer progressionOur Client, a well-known and one of the leading banks in Asia with Group comprises of listed companies worldwide, is inviting qualified candidates to fill the position as Customer Service Officer.RESPONSIBILITIES:Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.Handle email enquiries and live chats.Understand customers needs and provide appropriate/ customized solutions.Identify cross-sell opportunities during customer interaction.Gather customers feedback and provide timely feedback to the Team Lead on issues for improvement.REQUIREMENTS:Preferably with prior customer service experienceDemonstrates good communication skills and able to work in a fast-paced environment.Comfortable to work rotating shift hours including weekends and public holidays. (shift allowances will apply)OTHER INFORMATION:Salary : Up to S$4,500 + Allowance (salary will commensurate according to experience & qualifications)Working hours: 5 Day WorkHOW TO APPLY:If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Tan Dyin Yin(DY) (EA Personnel Reg. No.: R1986524)Call your friendly Consultant at 6590 9931 for a confidential discussion.By submitting any application or résumé to us, you will be deemed to haveagreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.YOUR SUCCESS IS OUR ACHIEVEMENT!
Were Here to Help People ACHIEVE Success!ACHIEVE is a multi-award-winning ISO 9001 recruiter that has placed more than 40,000 people in positions across industries. Established since 1990, with headquarters in Singapore and an office in Malaysia, our consultants are specialists in specific areas of specialization, and have the expertise to match candidates with the right permanent positions and contract jobs. In our 30 over years as a recruiter, we are widely recognised by jobseekers, MNCs and SMEs across the Asia Pacific region. A homegrown trusted brand, we are regularly featured in the media and have been honoured with multiple awards by the business community. In 1H 2022, we were accorded the rare honour of being conferred both the Human Capital Partnership Programme for Employment Agencies (HCP) by the Ministry of Manpower (MOM) and the Singapore Prestige Brand Award (SPBA) by the Association of Small and Medium Size Enterprises (ASME), in recognition of our business transformation efforts and push to build a Singapore core in the workforce!