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|| Customer Relationship Manager (In-store) | Luxury Retail ||

Job LocationSingapore
EducationNot Mentioned
SalarySGD 6K - 8,000 monthly
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

► MNC► Luxury Retail► Clientele managementOur Client, a well-known Luxury Fashion industry is looking in-store CRMResponsibilities:Ensure data quality / data capture processes are maintainedEnsure sales staff are cultivating clients through customer outreach initiatives and clienteling actionsConsistent training and reinforcement of sales staff on CRM & Clienteling activities, processes & digital tools utilizationDevelop sales skills of store staff (clienteling and customer service)Develop, implement and execute new outreach initiatives (e.g. client target list, results & performance monitoring, etc.)Provide individual feedback to store staff on specific CRM initiatives and updatesShare and encourage clienteling best practices with store staffManage client gifting and customer experiences in store to strategically develop client relationshipsGuarantee consistent information flow between store and Regional CRM teams on clienteling activitiesAny other ad hoc duties as assigned from time to timeRequirements:Strong customer service mindsetExcellent verbal and written communication skillsCoaching and people development skillsProficiency in dealing with data-set, KPIs and digital toolsFashion industry knowledgeInterested applicants please send your resume to dorothykee(a)recruitfirst.com.sg or contact her at 6595 4518, thank you!Registration Number: R1658879EA License Number: 13C6342For the latest available positions, check out our website or download our job search app available on Android and iOS

About Company

Grow your company with RecruitFirst!
The business environment today is a highly competitive one, which is ever evolving. Having the right human resource business partner with a strong network of consultants and candidates has become key to the success of industry leading businesses.
RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. Our mission is Helping People Find Better Jobs, and Organisations Find Better People. We live by this mission by ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Be the first to recruit with us and start realising the value-add that we are able to provide to your organisation!
Enjoy the expansive array of human resource solutions and network which RecruitFirst has to offer.
Together with our affiliates, we have operations in 8 countries and 10 cities across Asia Pacific – Singapore, Kuala Lumpur, Bangkok, Hong Kong, Shanghai, Beijing, Guangzhou, Taipei, Tokyo and Seoul. This geographical network gives us the strategic advantage of acquiring the best candidates to satisfy the human resource strategies of multi-national companies. In addition, with this large network of consultants, we are also able to provide for all your human resource needs, including, temporary staffing, contract staffing, executive search, payroll services, global placement or management consultancy.
 

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|| Customer Relationship Manager (In-store) | Luxury Retail || Related Jobs

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