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Branch Sales / Service Manager - (2200016569). *'

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

The Role ResponsibilitiesMaximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segmentImplementation and oversight of the below individual responsibilities:To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goalsTo participate in marketing and promotional activities for customer acquisition.To source and call on individual prospectsTo provide quality, efficient after-sales servicesTo manage anti-attrition and retention of clientsTo organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.Key Measurables:Agreed individual sales targetAgreed service standards to customersOperation control and sales complianceOur Ideal CandidateQualification - Tertiary education and relevant CMFAS papersRole Specific Technical Competencies 3years Customer Service Experience Basic Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)Basic Sales ExperienceAbout Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellBe better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locationsTime-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimumFlexible working options based around home and office locations, with flexible working patternsProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learningBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers

About Company

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.
At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.
Our Client is one of the worlds most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the worlds most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

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