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Banking Customer Service Lead (Contact Centre, Up to $6.5K)

Job LocationSingapore
EducationNot Mentioned
SalaryNot Disclosed
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Up to $6,500Digital Bank Contact CentreNew headcount (expansion hire)This is an urgent Banking Customer Service Lead opportunity with one of the leading digital banks in Singapore.Contact Centre: Lead & mentor a team of contact centre specialists to achieve customer service targets.Help out by becoming the first line of escalation for the team.Further improve team perfrmance by facilitating quality chat/call reviews & mentoring sessions with the team.Experience Requirements :Preferably at least 5 years experience in a similar Contact Centre/Customer Service function.Industry: Bank, Insurance, Financial Services, Tech are welcome to applyEducation Requirements :DiplomaNext Steps· Please send your updated CV and expected compensation package to [email protected]· All shortlisted candidates will be contacted via a confidential chat.Francis BandongSenior ConsultantEA License No: 91C2918Personnel Registration Number: R176667

About Company

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time.
Adecco is Singapore’s leading HR solutions partner. For more than 34 years, Adecco provides a comprehensive array of HR solutions and consulting services which includes mid to staff level talent acquisition, contract recruitment, outsourcing, field sales and marketing as well as payroll services. Our teams are specialized in accounting & finance, administration, banking, engineering, healthcare & life sciences, human resources, IT&T, retail & events, sales & marketing, supply chain & logistics and other corporate functions.
Speak with an Adecco consultant to find out how we may be able to help you in your career and life goals.

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