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Job Location | Novena |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Healthcare / Medical |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
The Role:As a Customer Support Associate, you will be responsible for handling in-bound calls, facsimiles and email requests for general enquiries within the hospital targeted service standard levels.RequirementDiploma in any discipline / GCE O Levels Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a Non-sales role Able to provide quality customer service to patients over the phoneGood communication skills
TTSH is one of Singapore’s largest multi-disciplinary hospitals with more than 174 years of pioneering medical care and development. The hospital has 45 clinical and allied health departments, 16 specialist centres. It also has three institutes that are spearheading care, research and innovations in geriatric medicine, infectious diseases and ophthalmology. Powered by more than 8,000 healthcare staff, TTSH sees over 2,500 patients at its specialist clinics and some 460 patients at its emergency department every day. TTSH is part of the National Healthcare Group, providing holistic and integrated patient care. With a strong quality culture steeped in patient safety, TTSH constantly challenges itself to provide faster, better, cheaper and safer care for patients. To achieve this, the hospital keeps abreast and believes in investing in its staff, facilities, medical technology and system improvements.
More information is available at www.ttshhr.com