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Manager, Delivery (IT Solutioning)

Job LocationNorth-East
EducationNot Mentioned
SalaryNot Disclosed
IndustryConstruction / Building / Engineering
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Key Responsibilities: Provide support in the full product development life-cycle e.g. design, development, and testing of highly scalable, expandable and maintainable “Smart Enterprise Platform” (SEP) product Work closely with technical solution architects, developers, data scientists, data engineers, ML engineers in the implementation and deployment of SEP product to internal & external customers Communicate and coordinate with customer side PMT and internal teams to ensure smooth delivery of projects Provide support throughout the full SDLC process including but not limited to the below activities:o Facilitate product co-creation workshops with clients using Design Thinking methods o Conduct business requirements workshops and create functional specificationso Work with customers and SEP development team to craft user stories and acceptance criteriao Work with UX consultants to facilitate UX activities with business users throughout o Assist in the preparation work for System Integration Testing (SIT) and User Acceptance Testing (UAT)o Take the lead in designing the UAT approach and conducting UAT o Manage change requests (CR) if there are changes to timeline, scope, or resourcing o Take minutes and follow-up with all stakeholders during PMT meetings o Monitor and track project action items Conduct functional training for customers in the usage and maintenance of the solution Ensure project documentation is properly created, disseminated, and archived Provide project support in heightened maintenance periods after project Go-Live Own the incident management process for assigned SEP delivery projects and act as point of contact for the appropriate levels of incidents related to production systems with clients JobRequirements: Bachelor’s in Computer Science, Computer Engineering, Information Systems, or similar IT courses Minimum 7 years of IT related experience and at least 4 years in a Business Analyst / PM project role for IT solutioning projects Understand both traditional waterfall and agile approaches to development and can reconcile both approaches Understanding of user centred design, software engineering, data science and AI at a broad level Experience working in an iterative fashion with development teams using Agile, and demonstrate strong working level experience with product owners and business users Excellent written and verbal communication skills, and ability to work well with customers Strong co-ordination and time management skills to handle complex projectsGood to Have  Certified ScrumMaster, Certified Scrum Product Owner, Project Management Professional (PMP) Prior exposure to and experience in SAP integration, SAP BW, ETL for data warehousing Interest or prior experience in telecommunications / defence / smart city domains Ability and interest in analytical modelling and evaluation for product R&D purposes

About Company

As a global technology, defence and engineering group, ST Engineering creates world-class innovations to solve real-world problems through our businesses in the Aerospace, Electronics, Land Systems and Marine sectors. Our employees bring innovation and technology together to create multi-disciplinary smart engineering solutions for customers in the defence, government and commercial segments.
At ST Engineering, our global network of subsidiaries and associated companies is supported by our workforce of about 22,000, out of which 16,000 are engineering and technical resources. People are our strength and we continue being focused in developing the talent in our employees.

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