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Engineering Specialist (BioMED/Laser Medical Equipment)

Job LocationKallang
EducationNot Mentioned
SalaryNot Disclosed
IndustryHealthcare / Medical
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Job Responsibilities:Responsible to carry out all warranty, preventive, & breakdown service jobs assigned on monthly basisResponsible carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customersResponsible to plan and balance for efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidaysResponsible to maintain proper records of equipment history by customer and department both at site and also regularly update SOM to ensure real timeResponsible o prepare job sheets, seek customers approval/confirmation, co-ordinate with SOM to invoice with correct spare partsResponsible to co-ordinate with SOM & prepare quotations for the right decision maker and trackResponsible to ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holdingResponsible to familiarize with the ISO procedure & always operate within the guidelineResponsible to familiarize with all risk management processes and ensure compliance at siteResponsible to do it right first time and be aligned to aim for zero complaintsResponsible to plan & Co-ordinate with customer/end user to reduce time & resource wastagePrepare and decide all quotation & track for official purchase orders for breakdown repairsDrive & comply to organization objective and always response time within 10 hours at site during office hoursResponsible to always communicate professionally with internal and external customerResponsible to create competitive advantage by adding value to the organization though building strong relationship with biomedical engineers in key accountsAttend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturerResponsible to share & where applicable, conduct cross training internally to increase competency of other engineers and also organize & provide training for biomedical engineer departmentsResponsible to gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experienceWork Experience & Qualification:Candidate must possess at least Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent.At least 2-3 years of working experience in hospital environment/Aesthetics Clinic or engineering consultancy firm.Have 2-3 years of working experience in BioMED or medical laser equipmentStrong engineering and IT knowledgePossess own transport (Preferably)Able to travel outstation or overseas when required.Competencies:Showing commitment to work and consistently producing the desired outcomes.Working positively, responsibly and sharing a sense of accountabilityDisplaying strong detailed knowledge of the product/service that you are involved in.Delivering expected outcomes by using available resources effectivelyFluent in English / MandarinAttributes:Be a natural multi-task person who has a positive and proactive attitude in problem solving.Passionate and energized, take initiatives and integrity are key requisites to this management position.Willing to work effectively in a team.Able and willing to openly share ideas, communicate effectively and contribute meaningfully.Possess and demonstrate an unwavering commitment to achieving goals and delivering optimal results.Embrace the idsMed values of Loyalty, Integrity, Balance, Care, Agility, Reliability and EntrepreneurshipShow a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

About Company

IDS Medical Systems (idsMED) is an Integrated Medical Solutions Provider of Equipment, Supplies & Services with operations in Malaysia, Singapore, Taiwan, Philippines, Thailand, Vietnam and Indonesia. It is a member of the Fung Group, a Hong Kong-based multinational with operations across 40 economies.
idsMED has a long-standing history and an extensive network covering over 2,000 healthcare institutions including government and private hospitals, day surgery centres, specialist and primary care clinics, laboratories and nursing homes.
idsMED represents world-leading Medical brands including Philips, Maquet, Hill-rom, Smiths Medical and Belimed, providing one-stop solutions including marketing, selling, biomedical engineering and clinical support. Leveraging on its single, regional IT platform, idsMED can also offer effective inventory management and logistics services, managing the sales to cash cycle and credit and collection process.
idsMED observes to the highest standard of service in the industry. Our distribution centre in Singapore complies with GDPMDS and our distribution service in Indonesia and the biomedical engineering team in Malaysia are both ISO9001 certified.
In line with our aggressive expansion across Asia, we are inviting dynamic, self-motivated, caring and passionate individuals with a keen sense of responsibility and ethics, to join our Singapore team as:

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