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Receptionist cum Administrator

Job LocationJurong East, Bukit Timah
EducationNot Mentioned
SalarySGD 2.4K - 2,700 monthly
IndustryNot Mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

The Receptionist cum Administrator is responsible for the smooth running of The Yard’s front desk providing excellent customer service to all clients.To be responsible for the administration supporting the daily activities of People in Motion.Under the direction of the senior management, provide excellent customer care as a member of The Yard’s Front of House team. As part of the team be responsible for memberships from sales to administration of payments, highlighting potential Key Responsibilities1. Job ResponsibilitiesGreet customers according to the Reception procedure operating at The Yard.Provide information on services and all retail products at The Yard.Act as first line of contact for all parents and children.Support coaches in the administration of classes according to the Registration Procedure and Trials Procedure.Manage the classes, ensuring coaches are on time and have set up stations and the facility.Book events including birthday parties, camps, and private events.Perform any duties as directed by MD, Director of Operations, and HR.Manage calendar of meetings, prepare and distribute agendas and minutes within the deadline as directed.Administer the Iclass system, initiating, logging, and chasing invoices.Promote The Yard’s products and services and update all inventories utilizing IT systems.Collect and reconcile all cash at the end of the day, record, and prepare for banking.Ensuring the facility is operational on a day-to-day basis.In conjunction with the alternate receptionist write and continually improve the reception procedures documents, including checklists to ensure daily tasks are completed.2. CommunicationHold regular discussions with the Director of Operations and HR referring and highlighting potential issues at the earliest pointCommunicate with all clients, providing clear instructions where necessary.Communicate with the Director of coaching and all coaches highlighting any differences in schedule and other issues pertaining to the operation of The Yard.3. GeneralMaintain a high standard of Personal appearanceBe punctual and have a positive attitude to attendanceMaintain a high standard of conduct and behavior that is sensitive to the client base, especially in dealings with the childrenComplete the Review and Development exercise and undertake identified development opportunities on an annual basisRespect confidentiality at all timesComplete ad hoc tasks to be agreed with the Management team

About Company

The Yard (People In Motion Pte Ltd) is a Private Gymnastics club, established in 2016 with a goal to deliver a gymnastics experience to families in Singapore through state of the art facilities and expert technical coaching from a grassroots recreational level through to high-performance gymnastics.

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