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Job Location | Hougang |
Education | Not Mentioned |
Salary | SGD 2.4K - 2.8K monthly |
Industry | Food & Beverage / Catering / Restaurant |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Key performance areas include assisting manager to manage team performance, people development through training and ensuring maximum customer service standards.KEY RESPONSIBILITIESOperations- Assist the Manager in running the restaurant’s daily operations.- Operationally equipped to manage all service sections within the restaurant and its related functionsStaff Training and Development- Responsible for training, development and evaluation of service staffs to be well-trained in the respective service stations.- Responsible for assisting the Manager in conducting performance appraisal of all service staff under direct supervision and mapping their career development.Customer service and service- Responsible for ensuring excellent customer service standards.- To provide a good level of customer satisfaction in the restaurant- Manage and handle customers feedback and complaints in- Good communication and interpersonal skillsRequirement- 2 years of relevant working experience in the position- good communication and interpersonal skills.
Established since 1988, Ivins prides ourselves in serving affordable and delicious Peranakan cuisine in a casual setting. Currently we have 3 outlets - Ivins Peranakan Restaurant at Binjai Park, Ivins Nyonya Specialties at Kovan and Nyonya Memories Cafe at Upper Thomson.