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Urgent! Guest Relations/Guest Service Executive (Leading Hotel/Hospiltaity MNC!) -PJ

Job LocationEast, Central
EducationNot Mentioned
SalaryNot Disclosed
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Attractive Base+allowances+bonus+gd perks!2-3yrs guest relations/svc exp req!5 days work week/Good company to work for!TownOur Client is a one of the leading Hospitality Group.Responsibilities:Attend to all internal and external telephone calls.Attend and respond to all general inquiries received via emails/phone on a timely basis.Handle all petty cash reimbursementsPerform guest check in/out and administer the process.Manage guests’ accounts and information, and room availability in the system.Receive and convey messages to guests promptly.Arrange transport, meal according to dietary requirement, goods delivery for guest, appointment and meeting room requirement.Handle and record guests’ feedback and complaints and refer issues to supervisor or other relevant departments.Perform simple bookkeeping activities, such as balancing cash accounts.Make and confirm reservations for room and meeting rooms.Assume other responsibilities as designated by the Company.Requirements:Diploma in Tourism Management/Hospitality related disciplineAt least 1-3 years of guest service/customer service in the hospitality industryGood communication and coordination skillsOrganized, neat and well-groomedAble to work independentlyKnowledge in MS Office (i.e. Outlook, Word, Excel)Other Information:Working Hours: 5 days (7am-430pm, 11am-830pm, 130pm-11pm, 1030pm-8am)Location: TownGood Basic+shift allowance+bonuses+good perks!To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:Reason for leavingLast drawn SalaryExpected SalaryEarliest availability date

About Company

Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.
Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower
(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)

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