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Job Location | East |
Education | Not Mentioned |
Salary | SGD 2K - 2,600 monthly |
Industry | Human Resources Management / Consulting |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Working location: EastWorking hours: 5 days work week (8:30am – 5:30pm)Company transport pick up from Pasir Ris MRT, Yishun MRT, Khatib MRT, Woodlands MRT, Sengkang MRT, Hougang Ave 2No experience are welcome to apply, training will be provided!Our Client is one of the largest healthcare services groups in Asia and their purpose is to make healthcare more accessible.Job Responsibilities:Manage order hotlines by ensuring calls are answered promptly and minimize abandon calls especially during peak hours. Ensure achievement of departmental service level at all times.Ensure timely and accurate processing of orders received through the order hotline.Ensure procedures for processing of item with sales restrictions, order that require price approval and other principal specified requirement are strictly adhered to.Co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.Ensure that critical information regarding urgent delivery, special timing request are communicated and follow up with the delivery section till completion of delivery.Assist in the processing of orders from other sources eg Fax, sales order or Electronic orders when required.Responsible for collection of information and timely log in of feedback in the CRM system.Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.Ensure timely feedback of all problems and issues from customers and principals.Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.Ensure strict adherence and compliance to ISO procedures.Any other tasks that may be assignedJob Requirements:Minimum GCE “O” Level or equivalentIT literate with proficiency in Microsoft Office applicationsGood verbal and written communication skillsGood interpersonal skills and meticulous in handling assigned tasksCustomer service related experienceHOW TO APPLY:Interested applicants, please click on “Apply Now” to submit your resume.Stafflink Services Pte LtdEA Licence No.: 04C4294EA Personnel: Teow Loo Peng (Robin)EA Personnel Reg. No.: R21101058
Stafflink Services Pte Ltd (EA License No. 04C4294)
Stafflink Services is an enterprising human resource services provider that offers a wide range of recruitment solutions for companies across all industries.
At the core of Stafflink is a team of committed and proficient recruitment consultants. With their varied background and working experiences, clients of diverse industries can be assured of competent and personalised recruitment services that go beyond the mundane.
Here at Stafflink, we relentlessly place the interests of both clients and candidates as our top priority. Not only do we value candidates as our key assets, we also take immense pride in servicing our clients. By carefully understanding their needs and providing apt solutions, we strive to foster enduring relationships, all achieved with the exemplary service standard that Stafflink has set itself upon.
Important Note: Stafflink Services Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 (PDPA).
Please read our privacy statement available on our corporate website http://www.stafflink.com.sg/privacy.php .