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Customer Service Officer [ Medical Lab/ S$2300 or Above + Bonuses / East ]

Job LocationEast, Central
EducationNot Mentioned
SalarySGD 2.3K - 3K monthly
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

- Leading Private Medical Laboratory- Min. Diploma in Any Field- Min. 2 years of working experience in Call Centers Preferred- Comfortable with Rotating Shifts when requiredOur Client is a Leading Private Medical Laboratory.  They are looking for an individual to join their growing business as a Customer Service Officer.RESPONSIBILITIES:Provide immediate response to client’s enquiries and concerns over the phoneResolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clientsResolve discrepancies in reports by consulting with other staffAssessing problem resolution for future applicability and forward to appropriate quality assurance individual.Pursue referenced test result to satisfy client needs and requestsPrint, prepare and distribute patient reports for deliveryPerform data entry role when scheduled/assignedAssist with other database building activities when necessary REQUIREMENTS:Min. Diploma in Any FieldMin. 2 years of working experience in Call Centers PreferredComfortable with Rotating Shifts when requiredOTHER INFORMATION:Location  : EastWorking days : 5 Day Work Week,Rotating Shifts : Morning ( 8.30am to 5.30pm ) , Afternoon Shift ( 11am to 8.30pm )Basic Salary : From $2,300 or Above + Allowances & BonusesThe Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.HOW TO APPLY:If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Gerry Seet Shi Hau(EA Personnel Reg. No.: R1985231)[email protected]or call your friendly Consultant at 6590 9906 or 9620 5235 for a confidential discussion.   We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.YOUR SUCCESS IS OUR ACHIEVEMENT!

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.
With offices in Singapore and Malaysia, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your companys HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.
As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that Your SUCCESS is our ACHIEVEment!

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