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Customer Service Executive - SD

Job LocationClementi
EducationNot Mentioned
SalarySGD 2.5K - 3,000 monthly
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned

Job Description

☑ Well Established Company☑ Location: Clementi (Transport Pick up / Drop off Jurong East MRT)☑ Working Hours: Mon – Friday / 8am – 5.15pm☑ Salary: $2500 - $3000Responsibilities:Handle customer inquiries, which includes preparing and sending quotations and/or correspondences to customers. Assist Sales Engineers with any inquiries.Handle customer complaints.Entering customers’ profile, product specifications and orders into the computer.Follow up with customers for repeat orders. Visit customers as needed.Acknowledge customers’ orders and thereafter communicate with them on their status.Raise Credit Note / Debit Note for problematic sales.Perform Product Costing.Filing of correspondence, quotations and other documents in their respective folders.Be vigilant on account receivables and assist in collecting them. Highlight to the company on doubtful debts and recommend orders from problematic customers to be suspended.Assist the Customer Services Supervisor on any inquiry or projects during absence.To provide assistance and support in enhancing the ISO 9001-2000 continual improvement program. Assist in the preparation of sales reports and budgets as necessary.To be involved or participate in other activities such as safety meeting, quality improves team.Knowledge of Import and Export shipment procedures with documentation requirements is essential.Issue of production orders, delivering orders, and invoices.Sending correspondences and quotations that are meant for customers’ general interest.Requirements:Minimum 3-years’ experience relating in Sales or Customer Relation, overseas shipments and related document handlingCandidates are encouraged to apply this position via Apply Now button with the following information in the resume:Work experiences and job responsibilitiesCurrent and Expected salaryReason for leavingDate of availabilityEducation backgroundDing Shi Li , Sherly(Reg No : R23112767)

About Company

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.
With Ideals Recruitment you can expect high professionalism from our experienced Recruitment Consultants who are able provide professional advice on the current job market to both passive and active job seekers. With our expertise,we will be able to bring to you the best role that best fits your experience and career aspiration.
Our Services:
- Permanent Staffing
- Contract Staffing
- Foreign Worker


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