Outbound Call Executive / Central / Up to S$3000

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Location	Central
Education	Not Mentioned
Salary	SGD 2.7K - 3,000 monthly
Industry	Human Resources Management / Consulting
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Working Location: Havelock Road OR NovenaWorking hours: Monday – Friday: 8.30am – 6pm / project needs: 5 days work per week Monday – Sunday, 8 – 9 hours per day, can be anytime between 8.30am – 9.30pm (Based on duty roster). Up to 44 hours per week.Responsibilities:Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical informationHandle incoming hotline and mailbox enquiries to resolve respondents’ issuesCompile, record, input survey returns and data accurately into the systemConduct data verification of completed survey cases to ensure accuracy and reliability of dataEstablish and maintain relationship with respondents throughout the project periodEnsure that the given KPI are being met based on the project timelineProvide status report to the supervisorJob Requirements:Strong phone and verbal communication skills along with active listeningExperience with Key Performance Indicators (KPIs) preferredWilling and able to persuade respondents to participate in surveysExcellent customer service skills - Focus on quality and customer serviceExceptional listening and analytical skillsExcellent interpersonal skillsExcellent problem solving and negotiation skillsAble to work in high pressure, stressful situationsSolid time management skillsProficient in Microsoft OfficeTeam playerSelected candidates are required to complete the training course and passed the tests based on the given criteriaOnly Singaporean may applyInterested candidate who wish to apply for the advertised position, please email us an updated copy of your resume.EA Reg. ID: R22109658 (Teng Yong Yao)EA License No.: 01C4394We regret that only shortlisted candidates will be notifiedBy sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About Company

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.Please visit www.persolkelly.com.sg for a copy of our Privacy Policy. For more information, please visit www.persolkelly.com.sg

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