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Customer Service Officer - #Urgent

Job LocationCentral
EducationNot Mentioned
SalarySGD 1.8K - 2.8K monthly
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Key Points:5 day work weekRotating shift work - Earliest shift start at 8am, latest shift ends at 10.45pm1 month training is providedAWS + Variable BonusLocation – Ubi or Tiong Bahru (moving to Braddell in a few months)Responsibilities:Handle and resolve all customer queries received via phone or email effectively and promptlyFollow up closely with internal parties for required resolution before reverting to the customerEnsure that all customer queries and any follow-up interactions are logged into CRM accurately and timelyProactively escalate query trends or potential issues to team lead/managerPerform other assigned duties and/or project workRequirements:Minimum qualification of Diploma-holder and/or 2-3 years of relevant contact center/customer servicing experienceStrong communication skillsPassion for problem-solving with the ability to identify root causes and pursue effective solutionsAble to work independently and as part of a teamResourceful and able to perform well under pressureFast learner, able to quickly pick up constantly evolving variety of products and servicesInterested applicants, please send your resume to [email protected] OR Text/Watsapp 96454208 OR click the Apply Now button below.We regret to inform that only shortlisted candidates will be notified.Rae Loh Zi RuiR1767268RecruitFirst Pte LtdEA 13C6342

About Company

Grow your company with RecruitFirst!
The business environment today is a highly competitive one, which is ever evolving. Having the right human resource business partner with a strong network of consultants and candidates has become key to the success of industry leading businesses.
RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. Our mission is Helping People Find Better Jobs, and Organisations Find Better People. We live by this mission by ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Be the first to recruit with us and start realising the value-add that we are able to provide to your organisation!
Enjoy the expansive array of human resource solutions and network which RecruitFirst has to offer.
Together with our affiliates, we have operations in 8 countries and 10 cities across Asia Pacific – Singapore, Kuala Lumpur, Bangkok, Hong Kong, Shanghai, Beijing, Guangzhou, Taipei, Tokyo and Seoul. This geographical network gives us the strategic advantage of acquiring the best candidates to satisfy the human resource strategies of multi-national companies. In addition, with this large network of consultants, we are also able to provide for all your human resource needs, including, temporary staffing, contract staffing, executive search, payroll services, global placement or management consultancy.
 

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