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CUSTOMER SERVICE (IT Software Trainee) - SG

Job LocationCentral
EducationNot Mentioned
SalarySGD 2.2K - 3K monthly
IndustryComputer / Information Technology (Software)
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

ResponsibilityUnderstand and master a designated softwareHandles incoming calls from customerUpdate Incident in eSupport PortalInstall software on iPad, Android and peripherials.Prepare and configure the software for useProvide quality assurance through software testingSupport customer product enqueriesHandles operational workflow and proceduresAssist customer in their software maintenace renewalMonitor project status and maintain filing systemsAny other assigned taskRequirementsPrefers candidate to have Diploma/Degree and above.Prefers candidate to have worked in an IT industryPrefers candiate with IT, Technology QualificationEntry level candidates may applyTraining will be provided        Only shortlisted candidates will be notified

About Company

Strategic Business Group Pte Ltd is a professional business consulting company that provides Business Systems Solutions for customers in Asia.  Headquartered in Singapore, we aim to bring our industrial knowledge and expertise in IT solutions to our clients.
We specialise in providing IT software solutions ranging from, but not limited to: Financial Consolidation, Financial Accounting (SunSystems, Sage, SAS Suite), eWorkflow Procurement, eExpense Claims, Mobile Apps and Software Development Projects.
Established in 2003, Strategic Business Group has grown from a humble start-up to now having expanded across the region, with offices in Malaysia, Indonesia and Thailand.

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