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Client Servicing Executive - Bank

Job LocationCentral
EducationNot Mentioned
SalarySGD 3.2K - 4.5K monthly
IndustryHuman Resources Management / Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Responbilities:Responsible for performing independent call back confirmation with clients for various client instructions (outgoing payments and asset transfers, change of static data, etc) and will need to work closely with Front Office to maintain client satisfaction.Perform the independent call back promptly so as not to delay the processing of the instructions by the other downstream departments.Exercise good judgement on handling time sensitive transactions/ events while keeping risk control and preventing fraud as a priority, and be able to escalate issuesSupport the Front Office in the preparation of various client communication letters as an effort to streamline and improve the quality and efficiency of the process. This includes the preparation, validation and issuance of client reference letters, audit confirmation letters and preparation of ad-hoc statements and any other client letters where required.Required to contribute to the implementation of Permanent Control policies and procedures in day-to-day business activities Where required, the staff will also need to participate in projects and user testing for new system implementations.*Interested applicants, please send CV to [email protected]Joe Lim Ting Zheng (R2199222)Recruit Express Pte LtdEA License No: 99C4599We regret that only shortlisted candidates will be contacted.

About Company

As a premier leading recruitment consultancy, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.
With our swift expansion across the region, we now have offices in Singapore, Taiwan, Kuala Lumpur and Hong Kong as well as a partner network in Shanghai and Japan. We serve with distinction and provide comprehensive staffing needs.
As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.
Biz Registration No.: 199601303W
EA Licence No.: 99C4599

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